pak360 Frequently Asked Questions

Creating a pak360 account takes under two minutes. Visit the pak360 login page, click Register, enter your Pakistani mobile number (+92 format), set a password, and confirm via OTP sent to your phone. You must be 18 or older to register. Once your account is created you can deposit instantly via JazzCash or Easypaisa and start playing.

pak360 may request KYC documents at any time, particularly before processing large withdrawals. Standard requirements are a clear photo of your National Identity Card (CNIC) — both front and back — plus a selfie holding the card. In some cases proof of your registered payment method (JazzCash or bank account) may also be requested. KYC is processed within 24 hours in most cases.

No. pak360 strictly permits one account per player, per household, per device, and per payment method. Operating multiple accounts is a violation of pak360's Terms and Conditions and will result in all accounts being permanently closed with balances forfeited. If you have trouble accessing an existing account, contact pak360 support via live chat rather than creating a new one.

On the pak360 login screen, tap 'Forgot Password' and enter your registered mobile number. An OTP will be sent to that number within 60 seconds. Enter the OTP on the reset screen and choose a new password. If your registered mobile number has changed or you no longer have access to it, contact pak360 live chat support for manual identity verification and account recovery.

To close your pak360 account, contact support via live chat or email at [email protected] and request permanent account closure. Any verified available balance will be returned to your registered payment method before closure. If you are closing the account for responsible gaming reasons, pak360 recommends using the self-exclusion tool instead, which prevents re-registration during the exclusion period.

The minimum deposit on pak360 is Rs 200 for both JazzCash and Easypaisa mobile wallets. Bank transfers via HBL, UBL, Meezan Bank, and Bank Alfalah have a minimum of Rs 500. There is no pak360 deposit fee — though your mobile wallet or bank may apply their own standard transaction charges, which are outside pak360's control.

JazzCash deposits on pak360 are credited instantly in most cases — typically within 30 seconds of payment confirmation. Occasionally network delays on JazzCash's side can extend this to 2–3 minutes. If your deposit has not reflected after 10 minutes, contact pak360 live chat with the JazzCash transaction reference number and our team will resolve it promptly.

Easypaisa withdrawals from pak360 are typically processed within 15–30 minutes of approval. The minimum withdrawal amount is Rs 500. First-time withdrawals or amounts above Rs 50,000 require completed KYC verification before processing. If your Easypaisa withdrawal has not arrived after 1 hour, contact pak360 support with your withdrawal reference number.

pak360 does not charge a withdrawal fee. However, JazzCash, Easypaisa, and bank providers may apply their own standard charges for incoming transfers, which are independent of pak360. Check your mobile wallet or bank's fee schedule for details. The amount requested in your pak360 withdrawal is the gross amount sent — any provider-side deductions happen after dispatch.

No. pak360's policy requires withdrawals to be processed back to the same payment method used for your deposit, or to an account registered in your own name and verified by pak360. This is a standard anti-money laundering measure. Withdrawals to third-party accounts — accounts registered in someone else's name — are not permitted under any circumstances.

pak360 supports bank transfers via HBL (Habib Bank Limited), UBL (United Bank Limited), Meezan Bank, and Bank Alfalah. Bank transfer deposits are credited within 30 minutes to 2 hours depending on the sending bank's processing times. Bank transfer withdrawals are processed within 1–3 business days. For faster transactions, JazzCash and Easypaisa are the recommended methods on pak360.

pak360 covers a wide range of cricket betting markets including PSL (Pakistan Super League) matches, international Test and T20I fixtures featuring Pakistan, and major global tournaments like the ICC World Cup and IPL. Bet types include match winner, top run scorer, top wicket taker, over/under totals, and live in-play markets during PSL and international matches. All bets are settled in PKR.

pak360 offers an extensive slots library including popular JILI titles, PG Soft games, and live casino slots. Categories include classic 3-reel slots, video slots with bonus rounds, jackpot slots, and crash-style games. All pak360 slot games use certified RNG technology, and RTP (Return to Player) percentages are displayed within each game's information panel. Minimum bet sizes start from Rs 10 on most titles.

Yes, pak360 offers live casino games with real dealers streamed in high definition. Available tables include Live Baccarat, Live Roulette, Live Blackjack, and Live Dragon Tiger — all popular with Pakistani players. Live tables run 24 hours a day with professional dealers. Minimum live table bets start from Rs 100. Live casino bets are settled instantly in PKR.

Yes. pak360 is fully optimised for mobile play on both Android and iOS devices. The platform is browser-based — no app download is required. Simply open pak360.app in your mobile browser (Chrome or Safari recommended), log in, and access the full game library including cricket betting, slots, live casino, dice, and pak360 originals. The mobile experience matches the desktop version in full.

pak360 Original games — including Dice, Crash, and Mines Grand — use provably fair cryptographic algorithms, allowing players to independently verify that the outcome of every round was not manipulated. Third-party slot and live casino games on pak360 use certified RNG systems audited by recognised testing laboratories. RTP figures are published within each game's help panel for full transparency.

pak360 offers a welcome bonus for new players on their first deposit. The exact bonus percentage and maximum bonus amount are displayed on the pak360 promotions page and may be updated periodically. Welcome bonuses are subject to wagering requirements — meaning the bonus must be wagered a specified number of times before withdrawal. Always read the full bonus terms before claiming any pak360 offer.

Wagering requirements specify how many times you need to bet through a bonus before it becomes withdrawable. For example, a Rs 1,000 bonus with a 20x wagering requirement means you need to place Rs 20,000 in total bets before withdrawing bonus-derived winnings. On pak360, the wagering multiplier, eligible games, and time limit for each bonus are stated clearly in the individual promotion terms.

Log in to your pak360 account and navigate to the Bonuses or Promotions section in your account dashboard. This displays all active bonuses, the current wagering progress (as a percentage or PKR amount), and the expiry date of each bonus. Expired bonus funds are removed automatically. If a bonus is missing from your dashboard, contact pak360 live chat with the promotion name or code.

pak360 runs an ongoing loyalty programme that rewards consistent players with cashback, reload bonuses, and exclusive VIP offers. As you play more, your account tier increases, unlocking higher bonus limits, faster withdrawal processing, and dedicated VIP support. Details of the current pak360 loyalty tiers and the criteria for progression are available in the Promotions section of your account.

Yes, pak360 occasionally distributes promotional bonus codes through official channels. If you have a valid bonus code, enter it in the designated field during the deposit process or in the Promotions section of your account. Bonus codes are time-limited and subject to the terms stated alongside the code. pak360 does not honour codes obtained from unofficial third-party sites.

You must be at least 18 years old to register and play on pak360. This is a strict platform-wide rule with no exceptions. pak360 enforces age verification through CNIC checks and may request documentation at any time. Accounts confirmed to belong to persons under 18 are permanently closed immediately, and any deposited funds are returned. pak360 is committed to keeping its platform a 18+ only environment.

Responsible gaming tools on pak360 are available directly in Account Settings under the Responsible Gaming section. You can set daily, weekly, or monthly deposit limits, loss limits, and session time alerts without contacting support. Cool-off periods (24 hours to 6 weeks) and self-exclusion (6 months to permanent) can also be activated from the same section or via pak360 live chat for immediate assistance.

If gambling is causing distress, financial difficulty, or affecting your relationships, pak360 urges you to act immediately. Log in to your pak360 account and activate a cool-off period or self-exclusion from the Responsible Gaming settings — this can be done in under 2 minutes. Alternatively, contact pak360 live chat 24/7 for confidential support. Our team will help you activate the appropriate tool without delay or judgment.

The fastest way to reach pak360 support is via live chat, available 24/7 inside your account dashboard. Average live chat response time is under 5 minutes. You can also email [email protected] for non-urgent queries — responses are typically delivered within 24 hours. pak360 support operates in English at all times; Urdu-friendly assistance is available on request through live chat.